by Amy Osmond Cook | Sep 14, 2017
If you want to compete in business, you need to pay attention to online reviews. Period. Studies show that up to 91 percent of people regularly explore feedback from previous customers and consult online reviews before making a purchase. In the future, experts...
by Amy Osmond Cook | May 10, 2017
While the workplace settings of nurses have evolved, their common goal has remained the same: to be the client’s advocate and provide optimal care. As every nurse knows, that responsibility comes with its share of sacrifices. And as every administrator knows, when the...
by Amy Osmond Cook | Nov 1, 2016
Joseph Hall once said, “A reputation once broken may possibly be repaired, but the world will always keep their eyes on the spot where the crack was.” Such is the power behind online customer reviews. Word of mouth isn’t a new concept to business growth, but the rise...
by Amy Osmond Cook | Jul 18, 2016
Skilled nursing professionals experience significant marketing challenges. Physical plant limitations, poor online reputations, tight budgets, and stiff competition are all significant hurdles that SNFS constantly strive to overcome. But these challenges pale in...