by Shelle Womble | Aug 9, 2018
When you think of your sales team, the front receptionist answering the phones is most likely not the first individual that comes to mind. But the reality is that all inquiry calls are a vital part of a home care agency’s sales process. In today’s fast paced world...
by Shelle Womble | May 18, 2017
Let’s face it: the days of letting our fingers do the walking through the Yellow Pages to find the services we need are long gone, replaced by the wonderful World Wide Web. In the blink of an eye, we can now access hundreds of millions of helpful resources online by...