Best Practices for Nurturing Internet Leads

More and more families are finding Assisted Living, In-Home care, and other senior services through the Internet. To help you make the most of your Internet leads, we’ve compiled some best practices: Let families know you received their request. Set up an...

5 Tips to Transform Phone Calls Into Customers

How you and your staff can use phone lead nurturing to turn phone inquiries into paying customers. 1. Respect the Customer’s Preferred Contact Method Our research shows that about 20% of people searching the Internet for senior services don’t want...

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