by Connor Kunz | Jun 21, 2019
The Spring Edition of the 2019 Home Care Benchmarking Study has been out for a little over a month, and its findings about skyrocketing turnover rates and shifting recruitment sources are starting conversations across the industry about how to deal with perpetual...
by Shelle Womble | Aug 9, 2018
When you think of your sales team, the front receptionist answering the phones is most likely not the first individual that comes to mind. But the reality is that all inquiry calls are a vital part of a home care agency’s sales process. In today’s fast paced world...
by Denise Graab | Apr 20, 2018
Trusted Family Homecare provides “professional, affordable, and caring in home living assistance for seniors in the Ventura County and Los Angeles County area,” and has been receiving great reviews for the services they provide. And that’s by design: Owner Daniel Thom...
by Erik Madsen | Mar 22, 2018
A recap of my 3/22 webinar with Caring.com As the old saying goes, “Numbers don’t lie.” During the webinar March 22nd, I discussed data from the 2017 Benchmarking Study, and specifically highlighted trends and practices to help home care agencies prioritize their...
by Shelle Womble | May 18, 2017
Let’s face it: the days of letting our fingers do the walking through the Yellow Pages to find the services we need are long gone, replaced by the wonderful World Wide Web. In the blink of an eye, we can now access hundreds of millions of helpful resources online by...
by Denise Graab | Apr 11, 2017
How are you currently keeping track of the screened leads Caring.com sends you? Are they sitting in your email inbox, or a file folder of those emails printed on paper? Re-typing them all into a spreadsheet? In a text message archive on your smartphone? Or are you not...
