by Mark Spencer | Sep 17, 2020
“My migraines are feeling much better thanks to Dr. Jones,” writes a patient in an online review. The doctor replies, “Glad to hear it! Take two more of those pills and call me in the morning!” Seems like a fairly innocuous exchange. That is, until Dr. Jones gets...
by Megan Kujawa | Sep 11, 2020
Home care revolves around the quality of care given to clients and employees. After surveying hundreds of home care agencies across the nation, the annual Home Care Benchmarking Study has provided many findings throughout the industry. Some of the areas covered in the...
by Denise Graab | Aug 26, 2020
Any senior living community listed on Caring.com can receive senior care reviews from their cognitively-healthy residents and residents’ family members. These consumer reviews can be positive, negative, or in-between, and are published (or removed) based on the Review...
by Denise Graab | Aug 26, 2020
Any in-home care agency listed in Caring.com’s home care directory for senior care searchers online can receive online reviews from their cognitively-healthy clients and clients’ family members. These consumer reviews can be positive, negative, or...
by Marissa Snook | Aug 20, 2020
Staying social during social distancing isn’t easy, and home care agencies need to get creative with how to connect with their target audiences and stay top of mind. One key method that can’t be overlooked or underutilized is social media, and in particular, Facebook,...
by Amy Selle | May 21, 2020
Utilizing email communications effectively is a vital part of your agency’s sales process, and is key to moving prospects from inquiries to clients. And the operative word to focus on is “effective.” While many home care agencies stay in touch with their leads,...
