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Recent Customer Feedback

“Caring.com is supplying me a steady flow of qualified leads, resulting in more move-ins! With Caring.com, I have an edge on the competition.” Read this business owner story now.

The HIPAA Compliant Way to Respond to Online Reviews

The policies set forth by the Health Insurance Portability and Accountability Act may be difficult to navigate and can discourage many healthcare providers from addressing their online reviews altogether. However, online reviews can no longer be ignored. Read these tips from Mark Spencer of Consumer Fusion, a reputation management firm, to ensure your review responses are HIPAA compliant.

How Senior Living Communities Get Reviews on Caring.com

Through years of Caring.com research and multiple customer case studies, we have found that senior living communities with 15+ reviews on their listings dramatically boost their volume of prospective resident inquiries, community tours, and new resident move-ins compared to those with only 1-2 reviews or no reviews. Read this blog post to learn how your senior living community can get reviews on Caring.com from your cognitively-healthy residents and residents’ family members.

Using Email to Nurture Prospective Clients

Utilizing email communications effectively is a vital part of your agency’s sales process, and is key to moving prospects from inquiries to clients. In our recent Digital Marketing Academy webinar, the following tips were shared to ensure your agency’s digital communications stand out.

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