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How Do I Convert More Home Care Leads from Caring.com?

53d79549-0d9b-58cd-8934-64eec278db5a

When it comes to winning clients through digital marketing, it's important to understand how you can improve some of the touchpoints consumers are interacting with as they research their care options. To win more clients, standing out online and optimizing your investment are some key factors. If you want to receive more leads, consider the following strategies to be noticed:

  1. Request Additional Leads: Are you consistently hitting your lead cap every month? If so, requesting new leads is as simple as contacting your account executive or emailing sales_homecare@caring.com  to purchase more leads. 

  2. Increase your Bid Price: If you are in a competitive market, increasing your bid price will ensure you are competitive with other agencies and eligible to receive more referralss in your area. Remember to consider your return on investment at the broader level. Not every referral will become a new client, but if you convert even just 10% of the referrals you receive, you’ll see a positive return on your investment. Measure your overall conversion rate to determine how high you are willing to pay and contact us to update your bid price.

  3. Reviews: Prioritize obtaining reviews as they significantly impact lead generation. Today, many consumers read online reviews before making purchasing decisions, so they’re very crucial for your agency. Among U.S. consumers, 98% use online reviews to research local businesses. Having reviews listed on your profile will help improve your visibility on our directory and increase your conversion rates on leads. Many clients and their loved ones will leave a review if you ask. In fact, 57% of consumer reviewers said they would leave an online review if asked by the business staff.  

  4. Highlight Unique Services and Special Features: Share what makes your agency extraordinary to help our Family Advisors promote your services. This can be highlighting any unique offerings or special aspects that set you apart from others on your profile. Whether your agency offers regular services like home-cooked meals, medication reminders, shopping excursions, or other special features, these unique aspects can help set you apart from other local agencies. Use your Caring.com profile to showcase what makes you truly different.

  5. Photos: As seniors and their loved ones research agencies, photos can be an important part of your Caring profile. Don’t just use your logo or stock photos, but include professional photos showing your caregivers in the field demonstrating the services that you offer. This way, seniors can see your agency and services in action. 

Leveraging these strategies can help seniors and their loved ones understand your agency and the services you offer as they look into their options. For more information on how you increase your bid price, update information on your profile or discuss increasing your lead cap, contact us by email here.

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Home Care Agencies

Home Health Care

Senior Care Marketing

How Do I Convert More Home Care Leads from Caring.com?

53d79549-0d9b-58cd-8934-64eec278db5a

When it comes to winning clients through digital marketing, it's important to understand how you can improve some of the touchpoints consumers are interacting with as they research their care options. To win more clients, standing out online and optimizing your investment are some key factors. If you want to receive more leads, consider the following strategies to be noticed:

  1. Request Additional Leads: Are you consistently hitting your lead cap every month? If so, requesting new leads is as simple as contacting your account executive or emailing sales_homecare@caring.com  to purchase more leads. 

  2. Increase your Bid Price: If you are in a competitive market, increasing your bid price will ensure you are competitive with other agencies and eligible to receive more referralss in your area. Remember to consider your return on investment at the broader level. Not every referral will become a new client, but if you convert even just 10% of the referrals you receive, you’ll see a positive return on your investment. Measure your overall conversion rate to determine how high you are willing to pay and contact us to update your bid price.

  3. Reviews: Prioritize obtaining reviews as they significantly impact lead generation. Today, many consumers read online reviews before making purchasing decisions, so they’re very crucial for your agency. Among U.S. consumers, 98% use online reviews to research local businesses. Having reviews listed on your profile will help improve your visibility on our directory and increase your conversion rates on leads. Many clients and their loved ones will leave a review if you ask. In fact, 57% of consumer reviewers said they would leave an online review if asked by the business staff.  

  4. Highlight Unique Services and Special Features: Share what makes your agency extraordinary to help our Family Advisors promote your services. This can be highlighting any unique offerings or special aspects that set you apart from others on your profile. Whether your agency offers regular services like home-cooked meals, medication reminders, shopping excursions, or other special features, these unique aspects can help set you apart from other local agencies. Use your Caring.com profile to showcase what makes you truly different.

  5. Photos: As seniors and their loved ones research agencies, photos can be an important part of your Caring profile. Don’t just use your logo or stock photos, but include professional photos showing your caregivers in the field demonstrating the services that you offer. This way, seniors can see your agency and services in action. 

Leveraging these strategies can help seniors and their loved ones understand your agency and the services you offer as they look into their options. For more information on how you increase your bid price, update information on your profile or discuss increasing your lead cap, contact us by email here.

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Caring is a portfolio of senior living and senior care websites helping millions of seniors and their families research and connect to the most appropriate services and support for their specific situations. Our mission is to help as many seniors as possible through empathetic, expert guidance.

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